The mediating role of customer satisfaction towards customer loyalty in the Motor Takaful industry in Malaysia

Bian, Lim Ka and Haque, Ahasanul and Wok, Saodah (2017) The mediating role of customer satisfaction towards customer loyalty in the Motor Takaful industry in Malaysia. IIUM Press, International Islamic University Malaysia, Kuala Lumpur, Malaysia. ISBN 978-967-418-525-1

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Item Type:	Book
Additional Information:	5056/73920
Uncontrolled Keywords:	Customer satisfaction, Customer loyalty, Malaysia
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD9000 Special industries and trades H Social Sciences > HG Finance > HG179 Personal finance H Social Sciences > HG Finance > HG8011 Insurance H Social Sciences > HG Finance > HG8719 Islamic Insurance Takaful
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences
Depositing User:	Prof. Dr Ahasanul Haque
Date Deposited:	09 Aug 2019 16:12
Last Modified:	09 Aug 2019 16:12
URI:	http://irep.iium.edu.my/id/eprint/73920

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