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Rafikul Islam


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  1. Hanafi, Nurul Izzati and Islam, Rafikul and Maulan, Suharni (2024) The antecedents of social commerce service quality dimensions: a systematic review. Journal of Islamic Management Studies, 7 (1). pp. 36-69. E-ISSN 2600-7126
  2. Islam, Rafikul (2023) Developing competent and responsible global citizens. In: First International Education Meet, 30 August 2023, Berachampa, Dist 24 Paragans (N), West Bengal, India. (Unpublished)
  3. Islam, Rafikul and Periaiah, Nagendran (2023) Overcoming the pitfalls in employee performance evaluation: an application of ratings mode of the analytic hierarchy process. Journal of Entrepreneurship, Management and Innovation, 19 (2). pp. 127-157. ISSN 2299-7075 E-ISSN 2299-7326
  4. Ahmed, Selim and Islam, Rafikul and Al Asheq, Ahmed (2023) Analysis of employee motivation in the service and manufacturing organizations: the case of a developing economy. International Journal Business and System Research, 17 (3). pp. 309-325. ISSN 1751-200X E-ISSN 1751-2018
  5. Islam, Rafikul and Amaloo, Rajan (2023) Selection of the best E-Wallet in Klang Valley, Malaysia: an application of the analytic hierarchy process. In: Third International Conference of World Academy of Islamic Management, Online. (Unpublished)
  6. Islam, Rafikul (2022) Road to success. Al-Ameen Newsletter, Jan-Dec 2022. pp. 26-27.
  7. Islam, Rafikul and Sivanantham, Rajan Amaloo (2022) Selection of the best e-wallet in the Klang Valley, Malaysia: an application of the analytic hierarchy process. Global Business Management Review (GBMR), 14 (2). pp. 16-36. E-ISSN 2600-8416
  8. Islam, Rafikul (2021) Embracing prioritization: why, how and where? In: Reflections on Humanizing Education for Economics and management Sciences. Kulliyyah of Economics and Management Sciences, pp. 47-59. ISBN 978-967-2621-92-8
  9. Islam, Rafikul (2021) Managing time: some practical tips. In: Reflections on Humanizing Education for Economics and Management Sciences. Kulliyyah of Economics and Management Sciences, IIUM, Kuala Lumpur, pp. 29-38. ISBN 978-967-2621-92-8
  10. Islam, Rafikul (2021) The analytic hierarchy process: a tool for prioritization, evaluation and selection. In: 3rd International Symposium: FBM UiTM - FEB UNTAG Surabaya, 02 August 2021, Puncak Alam. (Unpublished)
  11. Hossin, M M Ismail and Islam, Rafikul and Zainudin, Dolhadi (2022) Analysis of students’ satisfaction and service quality gap for private universities in Bangladesh. Journal of Islamic Management Studies, 4 (2). pp. 37-53. E-ISSN 2600-7126
  12. Islam, Rafikul and Periaiah, Nagendran (2022) Employee performance evaluation using the analytic hierarchy process: a case study. In: 21st International Conference on Economy-Finance-Management, Wieliczka, Poland. (Unpublished)
  13. Islam, Rafikul (2022) A way forward of transforming different sectors to 4.0. In: 3 Day Multidisciplinary International Conference, 24-26 November 2022, Aligarh, India. (Unpublished)
  14. Islam, Rafikul (2022) Publishing in high impact journals. In: 2nd IOU Conference on Research and Integrated Sciences, Online. (Unpublished)
  15. Boulahlib, Loutfi and Abd. Manaf, Noor Hazilah and Ismail, Izhairi and Islam, Rafikul (2022) Exploring factors influencing academic staff attitude towards the implementation of total quality management (TQM) in higher education. International Journal of Human Resource Studies (IJHRS), 12 (3). pp. 98-125. ISSN 2162-3058
  16. Mohamed Ramli, Erna Masfiza and Zainudin, Dolhadi and Islam, Rafikul (2022) Explore the research trends of green supply chain in the manufacturing industry: a bibliometric analysis. Operations and Supply Chain Management (OSCM), 15 (3). pp. 345-358. ISSN 1979-3561 E-ISSN 2759-9363
  17. Islam, Rafikul and Rahman, Mizanur and Wahra, Ali M. (2022) Time management from an Islamic perspective: an exploratory study. Journal of Islamic Management Studies, 4 (1). pp. 49-69. E-ISSN 2600-7126
  18. Anis, Azilah and Islam, Rafikul and Hafit, Nor Intan Adha (2022) Prioritisation of barriers for supply chain management implementation in the Malaysian automotive industry. Production, 32 (e20210073). pp. 1-16. ISSN 0103-6513 E-ISSN 1980-5411
  19. Sufi, Tahir and Ahmad, Selim and Islam, Rafikul (2022) Systematic Literature Review (SLR) on the application of regression techniques in hospitality management. Asia Pacific Journal of Innovation in Hospitality and Tourism, 11 (1). pp. 241-266. ISSN 22891471 E-ISSN 27106519
  20. Islam, Rafikul and Ahmed, Selim and Rahman, Mahbubar and Al Asheq, Ahmed (2021) Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal, 33 (6). pp. 1163-1182. ISSN 1754-2731

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19Employee performance evaluation by the AHP: a case study658
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25Assessing and ranking HALMAS parks in Malaysia: an application of importance-performance analysis and AHP 629
26Development of a new SETARA rating model: an application of the analytic hierarchy process628
27Defining quality education in higher learning institutions: divergent views of stakeholders623
28Performance evaluation index for Islamic banks based on Maqasid al-Shariah622
29Developing quality healthcare software using quality function deployment: a case study based on Sultan Qaboos University Hospital618
30Prioritised challenges and critical success factors for delivering quality education in Malaysian private higher education institutions614