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Rafikul Islam


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  1. Islam, Rafikul and Anis, Azilah (2019) Development of a new SETARA rating model: an application of the analytic hierarchy process. In: IIUM International Conference on Business Management (IICBM 2019), 10-11 July 2019, Kuala Lumpur Convention Centre. (Unpublished)
  2. Islam, Muhummad Khairul and Islam, Rafikul and Mohd. Israil, Khaliq Ahmad (2019) Service quality enhancement of Bangladesh Islamic Banks: an application of Quality Function Deployment (QFD). In: 16th World Congress of Academy for Global Business Advancement, 2nd-4th July 2019, New Delhi, India. (Unpublished)
  3. Afrin, Afroza Bulbul and Islam, Rafikul and Fontaine, Rodrigue Ancelot Harvey and Ali, Md. Yousuf and Rahman, Mizanur (2019) A new model of continuous improvement in Total Quality Management from an Islamic perspective. Asian Academy of Management Journal, 24 (1). pp. 129-149. ISSN 1394-2603 E-ISSN 2180-4184
  4. Islam, Rafikul and Mohd. Haidoub, Ibrahim and Tarique, Kazi Md. (2019) Enhancing quality of education: a case study on an International Islamic School. Asian Academy of Management Journal, 24 (Supp. 1). pp. 141-156. ISSN 1394-2603 E-ISSN 2180-4184
  5. Rahman, Mahbubar and Islam, Rafikul and Wan Husain, Wan Rohaida and Ahmad, Khaliq (2019) Developing a hierarchical model to enhance business excellence in hotel industry of Bangladesh. International Journal of Contemporary Hospitality Management, 31 (4). pp. 1836-1856. ISSN 0959-6119
  6. Islam, Rafikul (2016) Total Quality Management for Islamic financial institutions. International Council of Islamic Financial Educators, Kuala Lumpur. ISBN 978-967-467-003-0
  7. Dali, Norimah and Abdullah, Alias and Islam, Rafikul (2018) Prioritization Of The Indicators And Sub-Indicators Of Maqasid Al-Shariah In Measuring Liveability Of Cities. International Journal of the Analytic Hierarchy Process, 10 (3). pp. 348-371. ISSN 1936-6744
  8. Ahmed, Selim and Manaf, Noor Hazilah and Islam, Rafikul (2018) Effect of lean six sigma on quality performance in Malaysian hospitals. International Journal of Healthcare Quality Assurance, 31 (8). pp. 973-987. ISSN 0952-6862
  9. Haque, Mahbubul and Islam, Rafikul (2018) Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh. Journal of Global Operations and Strategic Sourcing, 11 (3). pp. 301-320. E-ISSN 2398-5364
  10. Ahmed, Selim and Manaf, Noor Hazilah and Islam, Rafikul (2018) Measuring Lean Six Sigma and quality performance for healthcare organizations. International Journal of Quality and Service Sciences, 10 (3). pp. 267-278. ISSN 1756-669X
  11. Islam, Rafikul (2018) Comparison of outcomes obtained from nominal group technique and survey method: An empirical investigation. Journal for Global Business Advancement, 11 (2). pp. 232-259. ISSN 1746-966X E-ISSN 1746-9678
  12. Anis, Azilah and Islam, Rafikul and Abdullah, Nur Anisah (2018) Challenges faced by Malaysian private HLIs in providing quality education: a thematic analysis. Quality Assurance in Education, 26 (3). pp. 349-373. ISSN 0968-4883
  13. Rahman, Mahbubar and Islam, Rafikul (2018) Importance-performance analysis of service quality dimensions for the Bangladeshi hotel industry. International Journal of Business and Systems Research, 12 (4). pp. 365-390. ISSN 1751-200X E-ISSN 1751-2018
  14. Mohamed, Shafie Sharif and Islam, Rafikul and Zainudin, Dolhadi (2017) Measuring performance of universities in fragile countries. IIUM Press, International Islamic University Malaysia, Kuala Lumpur, Malaysia. ISBN 978-967-418-522-0
  15. Afrin, Afroza Bulbul and Islam, Rafikul (2019) Continuous improvement: a comparison between Islamic and conventional approaches. In: Defining the Frontiers of Global Business Research Across Emerging Countries. McGraw Hill Education (India) Pvt Ltd, Chennai, India, pp. 13-25. ISBN 978-93-5316-106-4
  16. Islam, Rafikul (2017) Applications of the analytic hierarchy process in management. In: 4th International Conference on Advanced Research in Business and Social Sciences (ICARBSS), 25th-26th October 2017, Bangkok, Thailand. (Unpublished)
  17. Islam, Rafikul (2017) Prioritization of service quality dimensions for healthcare sector using analytic hierarchy process. In: TOPAS: A National Conference on Engineering Mathematics, 16-17 December, 2017, Kharagpur, India. (Unpublished)
  18. Islam, Rafikul and Rahman, Mahbubar (2018) Prioritising determinants of organizational performance in hotel industry: an empirical investigation for Bangladesh. In: Academy for Global Business Advancement’s 15th World Congress Held at the AACSB Accredited National Institute of Development Administration (NIDA, 2nd-4th July 2018, Bangkok, Thailand. (Unpublished)
  19. Islam, Rafikul and Rahman, Mahbubar and Wan Husain, Wan Rohaida and Mohd. Israil, Khaliq Ahmad (2017) Developing a hierarchical model based on quality dimensions to enhance business excellence in hotel industry of Bangladesh. In: 14th Association for Global Business Advancement (AGBA) World Congress, 23-25 November, 2017, Eldoret City, Kenya.
  20. Islam, Rafikul and Periaiah, Nagendran (2016) Employee performance evaluation using analytic hierarchy process (AHP) for Chemvi Laboratory Sdn. Bhd. In: 14th International Symposium on the Analytic Hierarchy Process, 4th-7th August 2016, London.

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