An examination of the effects of consumer racism and consumer ethnocentrism on willingness to buy products associated with ethnic Chinese

Abdul Latif, Samshul Amry and Abdul Talib, Asmat Nizam (2015) An examination of the effects of consumer racism and consumer ethnocentrism on willingness to buy products associated with ethnic Chinese. In: Australia New Zealand International Business Academy (ANZIBA) Conference 2015, Melbourne, Australia.

	PDF - Published Version Restricted to Registered users only Download (1MB) | Request a copy
	PDF - Published Version Restricted to Registered users only Download (1MB) | Request a copy

Abstract

Purpose –this paper attempts to investigate the effects of consumer racism and ethnic-level consumer ethnocentrism on Malay consumers’ willingness to buy toward products associated with Malaysian ethnic Chinese. Design/methodology/approach – Potential respondents were obtained through social media platform and were directed to an online survey questionnaire. The total respondents were 210. The hypothesized relationships between the constructs were analyzed using the partial least squares approach. Findings – Consumer racism was found to have negative effect on product judgment but not willingness to buy. The results also suggest that consumer ethnocentrism did not have any negative effects on both product judgment and willingness to buy. However, three of the unsupported hypotheses have significant t-values which suggest rather interesting findings. Research limitations/implications – This study did not incorporate specific products and/or brands to predict consumers’ reaction, but rather, used a collection of familiar products to elicit generalized response. Future studies can use specific brands or products associated with a particular ethnic group. Originality/value – This study utilized a modified consumer racism scale to suit the Malaysian marketplace and as according to the country’s historical aspects. Similar scale can be utilized in countries with similar historical background and/or multiethnic societies.

Item Type:	Conference or Workshop Item (Plenary Papers)
Additional Information:	8063/60156
Subjects:	H Social Sciences > H Social Sciences (General) > H71 General works H Social Sciences > HF Commerce H Social Sciences > HM Sociology > HM1 Sociology (General and theoretical)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Languages and Management
Depositing User:	Dr Samshul Amry Abdul Latif
Date Deposited:	24 Dec 2018 12:45
Last Modified:	24 Dec 2018 12:52
URI:	http://irep.iium.edu.my/id/eprint/60156

Actions (login required)

View Item