Factors influencing operations management practices for Islamic banks in Bangladesh

Nahar, Rezbin and Islam, Rafikul (2016) Factors influencing operations management practices for Islamic banks in Bangladesh. Journal of Islamic Economics, Banking and Finance, 12 (2). pp. 43-58. ISSN 2070-4658

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Abstract

Successful Operations Management Practices (OMP) has a lasting impact on a company’s overall performance. This paper explores the factors influencing OMP in the context of Islamic banks in Bangladesh. A focus group method was used to collect data to clarify the themes of OMP. A survey questionnaire was then distributed to determine the influential OMP factors through an Exploratory Factor Analysis. Operations Strategy, Quality and Satisfaction as well as Productivity and Relationship with Suppliers were found to be the most influential factors of OMP for Islamic banks in Bangladesh. Subsequently, a model has been created through multiple regression analysis that portrays the relationship among dependent and independent variables. The results show that Quality and Satisfaction, Productivity and Relationship with Suppliers are significantly related with OMP for Bangladeshi Islamic banks. The research findings are expected to provide guidelines for designing effective OMP specifically for Islamic banks in Bangladesh, but have a wider relevance to the Islamic banking industry as a whole. The findings of this study will also assist managers of banks and financial institutions to invest their resources more efficiently.

Item Type:	Article (Journal)
Additional Information:	2887/55191
Uncontrolled Keywords:	Operations management practices, Islamic banks, operations strategy, quality & satisfaction, productivity, supplier relationship.
Subjects:	H Social Sciences > HG Finance > HG1501 Banking
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	Rafikul Islam
Date Deposited:	10 Feb 2017 10:44
Last Modified:	10 Feb 2017 10:44
URI:	http://irep.iium.edu.my/id/eprint/55191

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