Human capital analysis at sme development agency in malaysia: skills, knowledge, attitude, and performance (SKAP) perspectives

Ramli, Lokman Effendi and Osman-Gani, AAhad M. (2013) Human capital analysis at sme development agency in malaysia: skills, knowledge, attitude, and performance (SKAP) perspectives. Bilgi Ekonomisi ve Yönetimi Dergisi, 7 (1). pp. 25-37. ISSN 1308-3937

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Abstract

The vision of one of the prominent SME development agency in Malaysia is to become a premier organization in developing local SMEs to grow to be more innovative, resilient, and competitive to compete locally and globally. To achieve these, the agency had conducted an assessment exercise identifying the current levels of SKAP. This paper is to highlight the findings of this study which conducted from November 2011 to February 2012. The study uses the technique of 360 Assessment Feedback and the survey approach to collect the required data and analyzed by using AHP technique.

Item Type:	Article (Journal)
Additional Information:	6160/49417
Uncontrolled Keywords:	Skills, knowledge, performance, attitude, 360
Subjects:	H Social Sciences > HF Commerce > HF5001 Business. Business Administration
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	Professor AAhad Osman-Gani
Date Deposited:	23 Mar 2016 09:24
Last Modified:	12 Jun 2018 09:11
URI:	http://irep.iium.edu.my/id/eprint/49417

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