Conceptualizing trust-based online behavior model for Muslim consumers

Suhaimi, Mohd Adam and Mohamed Razi, Mohamed Jalaldeen and Hussin, Husnayati and Muhammad, Muhd Rosydi and Muhammad, Marjan and Abdullah, Kalthom (2013) Conceptualizing trust-based online behavior model for Muslim consumers. In: The 4th International Conference on Information & Communication Technology for the Muslim World (ICT4M), 25-27 Mar 2013, Rabat, Moroco.

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Abstract

Muslim consumers are beginning to be more concerned whether the current e-commerce processes are mixed with un-Islamic elements such as, riba (interest), gharar (uncertainty), and Maisir (gambling). To clarify the misconception, it is suggested that an assurance be given by a reputable Islamic religious authority to the effect that Internet seller complies with an Islamic law (Shariah) -compliant e-commerce model. However, Muslim consumers’ perception in this regard is yet to be measured. To fill this gap, the present work presents a comprehensive testable research framework that can be used to investigate the Muslim consumers’ perceived behavior in e-commerce environment. In addition to third party assurance from an Islamic religious authority, the other factors such as trustworthiness of Internet sellers, perceived risk of online transaction and quality of the websites also have been included in the framework.

Item Type:	Conference or Workshop Item (Full Paper)
Additional Information:	1394/30728
Uncontrolled Keywords:	e-commerce, consumer behaviours, information communication,
Subjects:	H Social Sciences > H Social Sciences (General) > H61.8 Communication of information H Social Sciences > HC Economic History and Conditions > HC79 Special topics. Including air pollution, consumer demands,famines, flow of fund etc Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology
Depositing User:	Professor Mohd Adam Suhaimi
Date Deposited:	14 Aug 2013 05:41
Last Modified:	31 Dec 2013 10:45
URI:	http://irep.iium.edu.my/id/eprint/30728

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