A framework for heuristic evaluation on Islamic websites

Mahmud, Murni and Md Tap, Abu Osman and Aliyu, Mansur (2011) A framework for heuristic evaluation on Islamic websites. In: The web: Its utilisation, evaluation and security. IIUM Press, Kuala Lumpur, pp. 226-233. ISBN 978-967-418-112-3

Preview

PDF (A framework for heuristic evaluation on Islamic websites) - Published Version Download (235kB) | Preview

Abstract

Islamic Websites are an important means of communicating the Islamic messages. lt delivers Islamic teaching to the Ummah. Evaluation of Islamic websites posts great challenges as the websites must reflect the meaning of Islamic way of life. The content must be accurate, correct, credible and true with recognised references. As such, the problem addressed in this study is the lack of suitable definition and measures for evaluating the quality of Islamic websites. This study aims to identify and examine both design and content features that relates to Islamic websites. This study has evaluated fifty (50) selected Islamic websites. Nine (9) design features have been identified which are: navigation, interactivity, and attractiveness) and content features (i.e. legitimacy, objectivity, authority, relevance, credibility, and reliability). A heuristic evaluation method (Sutcliffe, 2002) and procedure (Agarwal & Venkatesh, 2002) involving a single-user was used (Mahmud et aI., 2010). The findings suggest that Islamic websites demonstrates good quality on their design and content features. The findings also indicate that the overall Islamic website's quality varied significantly between different Islamic websites. In addition, the results suggest that new additional features influence the overall quality of Islamic websites. Finally, the authors, propose a working definition and an enhanced framework for evaluating the quality of Islamic websites. 226

Item Type:	Book Chapter
Additional Information:	3451/20431
Uncontrolled Keywords:	heuristic evaluation, Islamic websites
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Computer Science Kulliyyah of Information and Communication Technology > Department of Computer Science
Depositing User:	Dr. Murni Mahmud
Date Deposited:	06 Jul 2012 12:03
Last Modified:	01 Jun 2015 10:26
URI:	http://irep.iium.edu.my/id/eprint/20431

Actions (login required)

View Item