Factors influencing Malaysians’ intention to participate in e-waste recycling

Ahmad, Izzah Az Zahra and Elgharbawy, Amal A.M. and Azam, Md Siddique and Ahmad, Anis Najiha and Abd Aziz, Anis Farihah and Samsudin, Nurhusna and Wan Sulaiman, Wan Syibrah Hanisah and Nordin, Noor Faizul Hadry (2025) Factors influencing Malaysians’ intention to participate in e-waste recycling. International Journal of Service Management and Sustainability, 10 (2). pp. 186-204. ISSN 0128-3057 E-ISSN 2550-1569

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Abstract

The rapid increase in mobile e-waste generation in Malaysia is seen to present significant environmental and health challenges. The factors influencing Malaysians’ intentions to engage in mobile e-waste recycling are explored through the lens of the Theory of Planned Behaviour (TPB). The impact of attitudes, subjective norms, perceived behavioural control, environmental concern, perceived convenience, social media use, and knowledge about e-waste recycling on recycling intentions is examined. Data were collected from a survey of 552 Malaysian mobile e-waste users and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The results indicate that attitudes, subjective norms, perceived behavioural control, and environmental concern have a significant impact on e-waste recycling intentions. Perceived convenience, knowledge, and social media about e-waste recycling use do not significantly affect recycling intentions. The study extends the TPB model by integrating additional factors and offers empirical evidence on their influence on e-waste recycling behaviour. Policymakers and organisations can use these findings to design targeted interventions that encourage responsible e-waste disposal practices. Future research should examine how demographic factors moderate these effects and explore the role of other psychological constructs in shaping recycling behaviour.

Item Type:	Article (Journal)
Uncontrolled Keywords:	Mobile e-waste, TPB, PLS-SEM, Recycling, Behaviour intention
Subjects:	BPH Islamic Economics > BPH830.3 Social systems. Urban groups. Cities and towns. Sustainable urban development T Technology > TD Environmental technology. Sanitary engineering
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	International Institute for Halal Research and Training (INHART)
Depositing User:	Ts. Dr AMAL ELGHARBAWY
Date Deposited:	25 Nov 2025 12:09
Last Modified:	25 Nov 2025 12:09
Queue Number:	2025-11-Q113
URI:	http://irep.iium.edu.my/id/eprint/124555

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