Exploring zakat payers’ attitudes determinants on trust in zakat institutions

., Zulfikri and Kassim, Salina and Othman, Anwar Hasan Abdullah (2023) Exploring zakat payers’ attitudes determinants on trust in zakat institutions. Journal of Islamic Social Finance, 1 (2). pp. 36-44. E-ISSN 3009-0687

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Abstract

This study aimed to explore the zakat payers’ determinants on intention to trust zakat institutions. Grounded in a qualitative research design, this study utilized an extensive literature review to analyse relevant research and identify the factors that influence the phenomenon under analysis. Drawing upon the Theory of Planned Behaviour, a framework is proposed to explain these factors. The research found that zakat payers’ attitude determinants influencing trust in zakat institutions is primarily influenced by their perception of the institution’s reputation, satisfaction with zakat distribution, service quality, and disclosure practices.

Item Type:	Article (Journal)
Uncontrolled Keywords:	Attitude Determinants; trust; zakat institutions
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HG Finance H Social Sciences > HG Finance > HG3368 Islamic Banking and Finance
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Institute of Islamic Banking & Finance (IIiBF)
Depositing User:	Prof. Dr. Salina Kassim
Date Deposited:	12 Jan 2024 14:50
Last Modified:	12 Jan 2024 14:51
URI:	http://irep.iium.edu.my/id/eprint/110214

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