Mokhtar, Aida and Radin Ariff Taquiddin, Dewi Amira Dania
(2021)
Systematic literature review of studies on communication and Covid-19: and agenda setting theory perspective.
In: MENTION 2021, 23-25 November 2021, Online.
(Unpublished)
Abstract
Introduction
The COVID-19 pandemic has affected us leading to the notion of the new norm. Communication on the pandemic has been rampantly delivered by the World Health of Organisation (WHO), Governments and other stakeholders due to its seriousness killing 42 million people worldwide as of 30 July 2021. Numerous studies have been carried out on communication and COVID-19 worldwide, but have not been examined. This study examined these studies derived from SCOPUS, Web of Science, and the Google Scholar database through Systematic Literature Review (SLR) using Agenda Setting theory. Previous studies on SLR and COVID-19 that have been carried out have focused on examining source credibility and impacts but have not used Agenda Setting theory and hence, there is a research gap which needs filling.
Objective
The key objective was to determine the themes and codes of previous studies that were focused on communication and COVID-19. Agenda setting theory is usually used to examine news stories on what salient topics are focused on by the media that affect people by making them think in a certain way (McCombs, 2002). In this study, the focus was on what salient themes and codes were focused on in recent studies on COVID-19 and communication that would potentially affect the opinions of the community of scholars and students.
Methodology
The study adopted the Preferred Reporting Items for Systematic Review and Meta-analyses (PRISMA) guidelines and studies on COVID-19 and communication were analysed thematically using NVIVO software and Endnote reference manager. Studies that were nonempirical and not in full paper forms were excluded from the study. Themes and codes were generated from the SLR using the Agenda Setting perspective to make sense of what the subject matters research studies on communication and COVID-19 were centered on. This study is useful for academicians and public health practitioners to understand what has been conducted previously by focusing on the salient themes and codes of COVID-19 and communication studies affecting what future researchers would find salient and needing further investigation. The idea that future studies focus on filling research gaps brings about more variations of the subject matter.
Results/Findings
Some of the findings focused more various themes of how COVID-19 was communicated, how communication occurred during online classes, COVID-19 communication as a form of crisis communication or risk communication, communication and management during the pandemic, communication and vaccine hesitancy, and effectiveness of COVID-19 campaigns, disability and COVID-19 communication, caregivers and COVID-19 communication. The notions of COVID-19 communication as a form of risk communication and crisis management were popular.
Implications for Research/Policy
The study focused on the salient subject matters found in recent studies on COVID-19 and communication. The variations of the bigger topic of communication and COVID-19 reflect the multidimensional perspectives of the subject matter. Theory development for Agenda Setting theory along with a contribution to current research are the key and significant outcomes.
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