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Factors influencing the implementation of Islamic work ethics in banks: A qualitative study

Melati, Putifatma Hanum and Mohd Mahudin, Nor Diana and Janon, Nazariah Shar'ie (2018) Factors influencing the implementation of Islamic work ethics in banks: A qualitative study. In: State-of-the-Art Theories and Empirical Evidence. Springer, Singapore, pp. 65-86. ISBN 978-981-10-6924-6

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Work ethics are essential in organisations not only because they are used to guide employees to behave ethically, but they could also affect employees’ performance and efficiency. This reality necessitates a clear and effective strategy for implementation of workplace ethics policies in general and Islamic work ethics in particular. However, little systematic evaluation of such implementation processes has been made. This study explored what is known regarding the issues that facilitate the implementation of Islamic work ethics in organisations and made recommendations for their successful implementation. A qualitative study using semi-structured interviews (n = 16) with Branch Managers and Assistant Branch Managers from six Islamic banks in Kuala Lumpur and Selangor was conducted. Data saturation was reached after 12 interviews, with four additional interviews undertaken to ensure a broadly representative sample. Using thematic analysis, nine themes describing factors influencing the implementation of Islamic work ethics were identified. These factors vary from personal and organisational to management and environmental. Improvements in these factors could have positive effects on successful implementation of ethics policies in organisations. The implications of the findings and recommendations for future research are discussed.

Item Type: Book Chapter
Additional Information: 3951/60783
Uncontrolled Keywords: Implementation, Islamic, Work ethics, Facilitating factors, Banks
Subjects: B Philosophy. Psychology. Religion > BF Psychology
B Philosophy. Psychology. Religion > BF Psychology > BF636 Applied psychology
B Philosophy. Psychology. Religion > BJ Ethics
B Philosophy. Psychology. Religion > BL Religion
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Psychology
Depositing User: Nor Diana Mohd Mahudin
Date Deposited: 23 Jan 2018 10:09
Last Modified: 23 Jan 2018 10:09
URI: http://irep.iium.edu.my/id/eprint/60783

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