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A comprehensive adoption model of M-government services among citizens in developing countries

Sultana, Mst Rebeka and Ahlan, Abdul Rahman and Habibullah, Md (2015) A comprehensive adoption model of M-government services among citizens in developing countries. ARPN Journal of Engineering and Applied Sciences , 10 (23). pp. 1-10. ISSN 1819-6608

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Abstract

M-government (Mobile Government) has become popular among many developing countries including Bangladesh. Since m-government is still in early stage of implementation, few studies have identified the acceptance factors of using services among citizen. However, most of the studies identified the adoption factors based on Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB), Theory Reason Action (TRA) and trust-related model. This study aims to propose an adoption model suitable for developing countries using Unified Theory of Acceptance and Use of Technology (UTAUT) and model of trustworthiness. Some important factors such as, perceived good governance and less corruption, perceived public value and culture also are included in this model.

Item Type: Article (Journal)
Additional Information: 1716/47230
Subjects: T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology
T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.6 Management information systems
Kulliyyahs/Centres/Divisions/Institutes: Centre for Foundation Studies
Centre for Islamic Economics
Centre for Languages and Pre-University Academic Development (CELPAD)
Depositing User: Assoc Prof Dr. Abd Rahman Ahlan
Date Deposited: 18 Jan 2016 15:29
Last Modified: 16 Oct 2017 12:17
URI: http://irep.iium.edu.my/id/eprint/47230

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