Items where Author is "Hawarna, Shatha"
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Number of items: 2.
Article
Hawarna, Shatha and Gani, Aahad M. Osman and Islam, Rafikul (2020) Effects of Dubai quality award on organisational performance in the United Arab Emirates. The TQM Journal, 32 (6). pp. 1413-1441. E-ISSN 1754-2731
Proceeding Paper
Hawarna, Shatha and Osman-Gani, AAhad M. (2017) Effects of Dubai quality awards criteria on customer growth: an empirical investigation in the UAE. In: Innovation Arabia 10 Annual Congress 2017, 6th-8th March 2017, Dubai, United Arab Emirates.