Items where Author is "Hawarna, Shatha"
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Hawarna, Shatha and Gani, Aahad M. Osman and Islam, Rafikul (2020) Effects of Dubai quality award on organisational performance in the United Arab Emirates. The TQM Journal, 32 (6). pp. 1413-1441. E-ISSN 1754-2731
Hawarna, Shatha and Osman-Gani, AAhad M. (2017) Effects of Dubai quality awards criteria on customer growth: an empirical investigation in the UAE. In: Innovation Arabia 10 Annual Congress 2017, 6th-8th March 2017, Dubai, United Arab Emirates.