Situation awareness to support decision-making among emergency care practitioners

Abd Hamid, Harris Shah (2009) Situation awareness to support decision-making among emergency care practitioners. In: Proceeding of the 9th International Conference on Naturalistic Decision Making (NDM9), 23-26 June 2009, London, UK.

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Abstract

Motivation – To understand a new work role in emergency medical services, the relationship between situation awareness (SA) and decision-making among emergency care practitioners (ECPs) is examined. Research approach – A scoping study was completed and involved observations (36 hours of ride-outs and 4 hours of sit-ins) and semi-structured interviews with a group of ECPs and Triage Nurses at an ambulance control room. A subject matter expert was consulted to validate a communication map derived from the observations and interviews. Findings/Design – The results show that system’s factors could affect the creation of SA and decision-making. As a result, a framework for SA and decision-making among ECPs was developed. Originality/Value – This study extends the study of SA into emergency medical services domain. It also contributes in understanding a new practitioner role in the UK. Take away message – Factors related to the development of SA should be understood to support decisionmaking among ECPs and thereby improve the quality of care in emergency medicine.

Item Type:	Conference or Workshop Item (Full Paper)
Uncontrolled Keywords:	situation awareness, emergency care practitioner, system approach
Subjects:	B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HM Sociology
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Psychology
Depositing User:	sis Samsina Mohammed
Date Deposited:	13 Feb 2012 12:40
Last Modified:	13 Feb 2012 12:40
URI:	http://irep.iium.edu.my/id/eprint/9670

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