A model for e-commerce adoption by SMEs in developing countries

Houache, Hassen and Abd Rahim, Noor Hayani and Othman, Anwar Hasan Abdullah and Shah, Asadullah (2021) A model for e-commerce adoption by SMEs in developing countries. In: The Importance of New Technologies and Entrepreneurship in Business Development: In The Context of Economic Diversity in Developing Countries. Lecture Notes in Networks and Systems, 194 (194). Springer International Publishing, Nature Switzerland AG, pp. 516-529. ISBN 978-3-030-69220-9

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Abstract

Small and Medium-sized Enterprises (SMEs) are regarded as the backbone of the growth of the world economy. They had recently experienced rapid growth and improved their business activities in terms of customer numbers and revenue expansion when they began using e-commerce in their business. However, the adoption of e-commerce in developing countries by SMEs is low due to several factors, including the lack of a fit model for the adoption of e-commerce. Therefore, some of the most widely used models for the adoption of e-commerce in developing countries were highlighted, that were Theory Planned Behaviour (TPB), Theory Reasoned Action (TRA), Diffusion of Innovation Theory (DOI), Technology Acceptance Model (TAM), Unified Theory of Acceptance and Use of Technology (UTAUT), Technology Organisation Environment (TOE), Integration of TOE and TAM, Perceived eReadiness Model (PERM). The exploratory research was conducted in this study. Finally, a model was developed and some recommendations were reached that may give the researchers a better understanding of the adoption of e-commerce in developing countries that they have not yet started adopting e-commerce as an integrated web.

Item Type:	Book Chapter
Additional Information:	8713/88872
Uncontrolled Keywords:	E-commerce adoption, theories/models, SMEs, developing countries.
Subjects:	H Social Sciences > H Social Sciences (General) > H61.8 Communication of information
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Institute of Islamic Banking & Finance (IIiBF) Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	Asst.Prof Anwar Hasan Abdullah Othman
Date Deposited:	31 Mar 2021 15:11
Last Modified:	24 May 2021 11:24
URI:	http://irep.iium.edu.my/id/eprint/88872

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