The impact of uncertainty and information seeking behaviour on students emotions during the COVID-19 crisis in Malaysia

Mohd Nasir, Nur Shakira and Wan Mohd Ghazali, Wan Norshira and Mohamed, Shafizan (2020) The impact of uncertainty and information seeking behaviour on students emotions during the COVID-19 crisis in Malaysia. In: International Conference On Communication, Management And Humanities 2020, 30 Jul 2020, Kuala Lumpur, Malaysia. (Unpublished)

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Abstract

This study investigated the impact of uncertainty on information-seeking behaviour on students’ emotions during the implementation of the Movement Control Order (MCO) in Malaysia. In an attempt to mitigate the rapidly increasing Covid-19 pandemic, the Malaysian government had imposed the MCO on March 17 th 2020. The month-long quarantine resulted in university students being confined in their own dormitory without much access to the world outside. This study utilizes Uncertainty Reduction Theory in explaining the relationship between student uncertainty, their information seeking behaviour and emotions. The theoretical framework assumes that during times of uncertainty, in this case during the MCO, students are likely to be more dependent on the media for information. A quantitative research design is employed, using the survey method with questionnaire as an instrument for data collection. A total of 361 undergraduate students from International Islamic University Malaysia (IIUM) participated in the study. Findings show that there are significant relationships among uncertainty, information seeking and emotion. The Uncertainty Reduction Theory is supported in this study.

Item Type:	Conference or Workshop Item (Slide Presentation)
Additional Information:	9791/87294
Subjects:	P Language and Literature > P Philology. Linguistics > P87 Communication. Mass media
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Islamic Revealed Knowledge and Human Sciences Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Communication
Depositing User:	Nur Shakira Mohd Nasir
Date Deposited:	15 Jul 2021 21:54
Last Modified:	15 Jul 2021 21:54
URI:	http://irep.iium.edu.my/id/eprint/87294

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