Strategic and operational factors influence on building maintenance management operation process in office high rise buildings

Yahya, Mohamad Ridzuan and Ibrahim, Md. Najib (2010) Strategic and operational factors influence on building maintenance management operation process in office high rise buildings. In: 1st International Conference on Sustainable Building and Infrastructure (ICSBI 2010), 15-17 June 2010, Kuala Lumpur. (Unpublished)

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Abstract

The main objective of this paper is to examine strategic and operational factors influencing building maintenance management operation processes in office high rise buildings. Four factors are identified in building maintenance management: building maintenance policy, strategic management, facility management and performance management. The building maintenance management operation processes is the key for providing better built environment to building owner, tenants, occupants and maintenance professionals. It is particularly important in managing hospitality facilities in office high rise buildings. However, planned maintenance and unplanned maintenance are not in a high priority list in most of the organizations. This barrier contributes to the gaps between top management at the strategic level and maintenance personnel at the operational level. Building maintenance is changing pace with the development of facility management, which has impacts on the planning to implementation of maintenance operation processes and building performance. The information related to the strategic and operational factors is essential before an in-depth study is undertaken about the improvement of the gaps between top management at the strategic level and maintenance personnel at the operational level for building operation efficiency.

Item Type:	Conference or Workshop Item (Full Paper)
Additional Information:	4773/8427
Uncontrolled Keywords:	building maintenance, operation processes, maintenance policy, strategic management, facility management
Subjects:	T Technology > TH Building construction > TH3301 Maintenance and repair
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Architecture and Environmental Design > Department of Building Technology & Engineering
Depositing User:	prof md najib ibrahim
Date Deposited:	11 Dec 2011 18:01
Last Modified:	02 Jun 2013 13:50
URI:	http://irep.iium.edu.my/id/eprint/8427

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