The implementation of m-commerce in the Sultanate of Oman: trends and issues

Sadi, A.H.M. Saifullah and Azad, Imran and Noordin, Mohamad Fauzan (2008) The implementation of m-commerce in the Sultanate of Oman: trends and issues. In: ETEC 2008: E_Technologies & Environment, 15th – 16 April 2008, Sohar University, Oman. (Unpublished)

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Abstract

Mobile commerce is an emerging discipline that involves mobile device, wireless networks and Internet technologies. The Sultanate of Oman is one of the fastest growing telecoms nations in Asia and especially among the Arab Countries. The aims of this paper is to investigate the level of adoption of Information and Communications Technology (ICT) in the banking sector and investigates the prospects of M-Commerce in Oman based on Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis. The findings shows that most of the banks and the telecoms operators have the strengths to offer better qualities of electronic and mobile services to the residents of Oman. Currently, the banks are trying to offer one form of M-Banking or the other, but the weaknesses are the level of patronage and fewer services. The level of patronage is low and it requires concerted efforts of the telecoms operators and the financial institutions to fast-track the development of M-Banking services to the people. It is expected that recent development of 3G (Third Generation) network will boost M-Commerce activities in the sultanate of Oman but may require further investment in the quality of cell phones and mobile network.

Item Type:	Conference or Workshop Item (Full Paper)
Additional Information:	1375/7373
Uncontrolled Keywords:	M-commerce; E-commerce; M-Banking; ICT, and 3G (Third Generation network)
Subjects:	H Social Sciences > HF Commerce > HF3000 By region or country
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology
Depositing User:	Prof. Dr. Mohamad Fauzan Noordin
Date Deposited:	15 Nov 2011 15:59
Last Modified:	22 Nov 2011 10:43
URI:	http://irep.iium.edu.my/id/eprint/7373

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