Determinants of healthcare utilisation among the elderly in Malaysia

Mohamad Yunus, Noorain and Abd. Manaf, Noor Hazilah and Omar, Azura (2015) Determinants of healthcare utilisation among the elderly in Malaysia. In: 18th QMOD-ICQSS & KSQM International Joint Conference on Quality and Service Sciences (ICQSS 2015), 12th-14th Oct. 2015, Seoul, Korea. (Unpublished)

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Abstract

Purpose: Ageing is a truly important global phenomenon that is proceeding at very fast paced in many parts of the developing world. Consequently, this trend will demand larger proportion of financial resources to be allocated for healthcare services in the future. Therefore, this study will be conducted to investigate the determinants of utilisation of healthcare services for the elderly. Design/methodology/approach: This paper is based on literature review, presents the theoretical and empirical literature on determinants of healthcare utilisation and the outcome of healthcare utilisation towards the elderly. Findings: Drawing from the past literature review, the authors argue that individual characteristics, psychosocial characteristics and health literacy contribute to the utilisation of healthcare resources of the elderly. Furthermore, the researchers discussed the impact of healthcare utilisation towards the outcomes, namely perceived health status and patient satisfaction of the elderly. Originality/value: This paper will build up upon the present knowledge by exploring the contributing factors of utilisation of healthcare services among the elderly. This paper is valuable for researchers interested in the field of healthcare utilisation. Keywords: Healthcare utilisation; Population ageing; Individual characteristics; Psychosocial characteristics; Health literacy; Health status Paper type: Literature review

Item Type:	Conference or Workshop Item (UNSPECIFIED)
Additional Information:	328/48914
Uncontrolled Keywords:	Healthcare utilisation; Population ageing; Individual characteristics; Psychosocial characteristics; Health literacy; Health status
Subjects:	R Medicine > RA Public aspects of medicine
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	PROF DR NOORHAZILAH ABD.MANAF
Date Deposited:	29 Jan 2016 11:44
Last Modified:	12 Jul 2017 12:40
URI:	http://irep.iium.edu.my/id/eprint/48914

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