Community mediation in Malaysia: the challenges faced by community mediators and the DNUI

Abdul Hak, Nora and Ambaras Khan, Hanna and Mohamad, Akmal (2015) Community mediation in Malaysia: the challenges faced by community mediators and the DNUI. Pertanika Journal of Social Science & Humanities, 23(S). pp. 201-210. ISSN 0128-7702

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Abstract

The Department of National Unity and Integration (DNUI) designed community mediation programme to provide mediation as a method of dispute resolution to be adopted at community level. The Department trained “Ahli Jawatankuasa Rukun Tetangga” (Peaceful Neighbourhood Committees) to be the community mediator. The objective of this paper is study the challenges facing by the community mediators and the Department in practising and providing mediation services to the community, respectively. In writing this paper, qualitative research method was adopted by the authors in gathering data. From the data collected, it is found that community mediation programme is very new, the mediators are yet to be recognised, there is lack promotion and support from Rukun Tetangga committees and limited funds allocated for the programme. It is suggested that the community mediation programme in Malaysia to have a proper centre and structure as to ensure that the programme is handled by an appropriate body that will overcome all challenges and subsequently, allows the programme to be successful and benefited Malaysians.

Item Type:	Article (Journal)
Additional Information:	807/47203
Uncontrolled Keywords:	community mediation, challenges, dispute resolution, Rukun Tetangga
Subjects:	K Law > K Law (General) K Law > KPG Malaysia
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Ahmad Ibrahim Kulliyyah of Laws > Department of Legal Practice
Depositing User:	Prof. Dr. Nora Abdul Hak
Date Deposited:	25 Jan 2016 22:41
Last Modified:	25 Jun 2018 08:15
URI:	http://irep.iium.edu.my/id/eprint/47203

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