Potential use of data mining techniques in information technology consulting operations

Qadri, Mehran and Ahmad, Zubair and Ibrahim, Jamaludin (2015) Potential use of data mining techniques in information technology consulting operations. International Journal of Scientific and Research Publications, 5 (5). pp. 1-4. ISSN 2250-3153

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Abstract

The concept of data mining has been around for a while now. It is a process of extraction of useful patterns and information from huge data sets. Many tools and techniques have been developed to make use of the data mining concept in various industries. However before implementing data mining techniques or making any other key decision relating to their I.T infrastructure, the top management of a business would usually consult with an I.T consulting firm to determine the feasibility of adopting new techniques such as data mining into their business operations. An I.T consulting firm, in turn will provide the client with valuable feedback in the form of advice, or cost estimations and potential profits, or even a full-fledged plan on how to implement techniques like data mining into their business. However, the question does arise as to whether I.T consulting firms themselves should implement data mining techniques into their business operations and whether such techniques can help them to provide better services to their clients. I.T consulting firms advise clients on a range of areas related to I.T such as strategic planning, security consulting, networking, systems integration etc. This means that an I.T consulting firms has to manage and sustain a huge network of clients, partners, and service providers. This, then naturally results in a huge amount of data that is to be stored and maintained by the firm. This paper will discuss the concept of data mining, the use of data mining in other industries and its benefits, its potential use by I.T consulting firms, and whether it can help improve I.T consulting operations.

Item Type:	Article (Journal)
Additional Information:	6202/45399
Uncontrolled Keywords:	business, consulting, data, improvement mining, techniques.
Subjects:	T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	Jamaludin Ibrahim
Date Deposited:	27 Oct 2015 09:55
Last Modified:	12 Jul 2017 12:17
URI:	http://irep.iium.edu.my/id/eprint/45399

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