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Building trust in e-commerce from an Islamic perspective: A literature review

Muhammad, Marjan and Muhammad, Muhd. Rosydi and Suhaimi, Mohd Adam and Hussin, Husnayati and Mohamed Jalaldeen , Mohamed Razi and Abdullah, Kalthom (2013) Building trust in e-commerce from an Islamic perspective: A literature review. American Academic and Scholarly Research Journal, 5 (5). pp. 161-168. ISSN 2162-3228 (O), 2162-321X (P),

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Abstract

Studies indicate that trust has a significant impact on users’ acceptance of e-commerce. Discussion on the role of trust in e-commerce environment can be largely found in the literature; however, it scarcely looks at the issue from the Islamic perspective. As religion is one of the factors that helps to gain trust among Muslim internet users to conduct e-commerce, it is therefore pertinent to explore how to build online trust through an analysis of the essential requirements of e-commerce from the perspective of Islamic law of contract. Library research is employed by the means of investigating classical and contemporary literature to search for information on essential requirements underpinning e-commerce contract. Review of existing literature sheds light on some conditions related to offer and acceptance (form), buyer and seller (parties), and object and price (subject matter) of sale contracts concluded via online environment. An appraisal of these issues will justify the validity of e-commerce in Islamic law, thus enhancing the level of online trust among Muslim users.

Item Type: Article (Journal)
Additional Information: 3570/31761
Uncontrolled Keywords: Trust, E-commerce, Islamic law of contract, Shari’ah.
Subjects: H Social Sciences > HF Commerce
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Economics and Management Sciences
Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Muhd Rosydi Muhammad
Date Deposited: 09 Sep 2013 16:37
Last Modified: 16 Apr 2014 10:06
URI: http://irep.iium.edu.my/id/eprint/31761

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