An integrative approach to inter-organizational system implementation and evaluation: the case of government to business

Kassim, Erne Suzila and Hussin, Husnayati (2010) An integrative approach to inter-organizational system implementation and evaluation: the case of government to business. Communications of the IBIMA. pp. 1-12. ISSN 1943-7765

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Abstract

Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, there is a lack of empirical research finding in understanding the system from multiple stakeholders’ perspectives. Hence, using a qualitative case study research approach, we seek to understand the inter-organizational system motivations, issues and challenges for its implementation and success evaluation from the context of system sponsor, government agencies and business organizations. Using the Malaysian background, a specific G2B system is being investigated which is the public e-procurement system. Discussion of the case findings is offered and implications of the study are explained. Keywords: inter-organizational system, government-to-business, public e-procurement system.

Item Type:	Article (Journal)
Additional Information:	450/2854
Uncontrolled Keywords:	Inter-organizational system, government-to-business, public e-procurement system
Subjects:	T Technology > T Technology (General) > T173.2 Technological change
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	PROF DR HUSNAYATI HUSSIN
Date Deposited:	08 Sep 2011 14:54
Last Modified:	27 Jan 2012 09:30
URI:	http://irep.iium.edu.my/id/eprint/2854

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