Exploring organisational challenges and enablers in the implementation of the integrated personnel and payroll information system (IPPIS) in Nigeria

Dupe, Ayesha Adeleye and Ahlan, Abdul Rahman and Muhamad Ibrahim, Najhan and Ahmed, Mahfooz (2026) Exploring organisational challenges and enablers in the implementation of the integrated personnel and payroll information system (IPPIS) in Nigeria. In: 10th International Conference on Information & Communication Technology for the Muslim World (ICT4M 2025), 26-27 November 2025, Kuala lumpur.

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Abstract

The Integrated Personnel and Payroll Information System (IPPIS) was introduced by the Nigerian government to promote payroll transparency, reduce fraud, and enhance administrative efficiency. Despite these goals, its implementation faces persistent organizational, technical, and user-related challenges. This study employs a qualitative design using semi-structured interviews with ten key personnel from the Office of the Accountant-General of the Federation to explore the barriers and enablers affecting IPPIS adoption. Findings indicate that data delays, limited ICT skills, system rigidity, and resistance to change impede effective use, while leadership support, training, perceived usefulness, and accountability facilitate adoption. Participants also proposed strategies for improving system design, stakeholder engagement, and sustainability. The study provides ministry-level insights into digital transformation and offers policy recommendations for strengthening public payroll reforms in Nigeria.

Item Type:	Proceeding Paper (Plenary Papers)
Uncontrolled Keywords:	Integrated Personnel and Payroll Information System (IPPIS); Public Financial Management; E-Government Implementation; Digital Transformation; Organizational Barriers; Nigeria Public Secto
Subjects:	T Technology > T Technology (General) > T10.5 Communication of technical information
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology
Depositing User:	Dr. Najhan Muhamad Ibrahim
Date Deposited:	19 Feb 2026 11:12
Last Modified:	19 Feb 2026 11:12
Queue Number:	2026-02-Q2115
URI:	http://irep.iium.edu.my/id/eprint/127396

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