Zakaria, Zarina and Zakaria, Zamzulaila (2024) Qualitative study of stakeholder influence on environmental practices: evidence from the Malaysian aviation industry. Qualitative Report, 29 (7). pp. 1-21. ISSN 1052-0147 E-ISSN 2160-3715
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Abstract
In this study, we seek to explore the influence of stakeholders on environmental management practices in Malaysia's aviation industry. The data from this study was derived from interviewing 25 respondents in nine organisations within the aviation sector and was analysed using thematic analysis. We show that internal and external stakeholders significantly influence changes towards better environmental management practices. While internal stakeholders have contributed to better environmental management practices by changing their day-to-day practices within their functional role in the organisation, the external stakeholders have been the key actors that have significantly pushed the organisation to implement a proper environmental management system (EMS), particularly the role played by the regulatory authorities in ensuring compliance with environmental standards. We also highlight that the tension between economic and ecological elements may limit the extent of environmental practices carried out by the aviation sector; nonetheless, continuous engagement and pressure from the community and non-governmental organisations (NGOs) may push the aviation sector to revisit their commitment to environmental practices beyond compliance activities to ecological standards.
| Item Type: | Article (Journal) |
|---|---|
| Uncontrolled Keywords: | environmental agenda, stakeholder’s influence, aviation industry, semi-structured qualitative interview |
| Subjects: | H Social Sciences > HJ Public Finance > HJ9701 Public accounting |
| Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): | Kulliyyah of Economics and Management Sciences > Department of Accounting Kulliyyah of Economics and Management Sciences |
| Depositing User: | Dr Zamzulaila Zakaria |
| Date Deposited: | 07 Aug 2025 09:11 |
| Last Modified: | 07 Aug 2025 09:11 |
| URI: | http://irep.iium.edu.my/id/eprint/122487 |
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