Determining of passenger load factor for public bus transportation in Northern Peninsular Malaysia

Norhisham, Shuhairy and Mohd Azlan, Nor Najwa Irina and Abu Bakar, Muhammad Fadhlullah and Mohd Saad, Noorazizun and Wan Mohd Fauzi,, Wan Ahmad Faiz and Masjuki, Siti Aliyyah and Ramli, Mohd Zakwan and Samsudin, Sarah Shaziah (2022) Determining of passenger load factor for public bus transportation in Northern Peninsular Malaysia. In: AUA Academic Conference in conjunction with 5th International Conference on Strategic and Global Studies, AUA and ICSGS 2021, 26-27 October 2021, NA.

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Abstract

Over the decade, Malaysia showed excellent improvement in upgrading social mobility as the country moving to become a developing nation. The important factor of social mobility that needs to be highlighted is transportation. Day-to-day activities require transportation to move from one place to another. Having systematic and reliable public transportation ensures the well-being and satisfaction of users. This paper proposes to determine the passenger load factor specifically for public bus transportation in Northern Peninsular Malaysia. The number of passengers and the number of seats in a bus is needed to rate the passenger load factor according to their Quality of Service (QOS) from Transit Capacity and Quality Service Manual (TCQSM) 3rd Edition. The results of passenger load factor for Kangar, Alor Setar, Georgetown, and Ipoh in Northern Peninsular Malaysia were found to be at 0.07, 0.23, 0.56, and 0.14 respectively. The capital cities investigated in this study are rated as A for their QOS except for Georgetown at B. Although the QOS rated as excellent, some aspects need to be improvised such as better on-time performance and longer duration of service hours to encourage more users of public bus transportation and eventually increase the passenger load factor.

Item Type:	Proceeding Paper (Slide Presentation)
Subjects:	H Social Sciences > HE Transportation and Communications > HE331 Traffic engineering. Roads and highways. Streets
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Engineering > Department of Civil Engineering
Depositing User:	Dr Siti Aliyyah Masjuki
Date Deposited:	18 Sep 2024 12:02
Last Modified:	18 Sep 2024 15:06
URI:	http://irep.iium.edu.my/id/eprint/114458

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