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Customer satisfaction with mobile phone operators: an exploratory study in Kuala Lumpur, Malaysia

Dahari, Zainurin and Rahman, Sabbir and Azam, Ferdous (2011) Customer satisfaction with mobile phone operators: an exploratory study in Kuala Lumpur, Malaysia. Indian Journal of Marketing, 41 (5). pp. 39-47. ISSN 0973-8703

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Item Type: Article (Journal)
Additional Information: 4133/11272
Uncontrolled Keywords: customer satisfaction, mobie phone operators, behaviour
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HE Transportation and Communications
H Social Sciences > HM Sociology > HM1106 Interpersonal relations. Social behavior
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User: Dr Zainurin Dahari
Date Deposited: 20 Dec 2011 20:11
Last Modified: 20 Dec 2011 20:57
URI: http://irep.iium.edu.my/id/eprint/11272

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