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Factors influencing student satisfaction towards distance learning Apps during the Coronavirus (Covid-19) pandemic in Malaysia

Karim, Md Wasiul and Haque, Ahasanul and Ulfy, Mohammad Arije and Hossin, Md Suliman (2021) Factors influencing student satisfaction towards distance learning Apps during the Coronavirus (Covid-19) pandemic in Malaysia. International Journal of Academic Research in Progressive Education and Development, 10 (2). pp. 245-260. E-ISSN 2226-6348

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The latest coronavirus epidemic has witnessed a catastrophic fall in traditional education system and a significant change to app-based learning to maintain learning continuity. The conventional face-to-face teaching approach has been drastically altered with the addition of a new dimension in which student satisfaction is paramount. This current research paradigm is based on the TAM model. Students residing in Klang Valley, Malaysia, obtained a total of 483 data. By deploying SPSS and AMOS version 24.0, the study found self-efficacy as one of the deciding factors of student satisfaction; there is a strong correlation between self-efficacy and satisfaction. Furthermore, perceived usefulness and perceived ease of use are also influenced by self-efficacy. In contrast, perceived ease of use does not affect perceived usefulness, and perceived usefulness does not affect satisfaction. Finally, to increase the level of distance learning during COVID-19 outbreak, recommendations are made to enhance the virtual learning environment.

Item Type: Article (Journal)
Uncontrolled Keywords: AMOS, Covid-19, Distance Learning, Malaysia, Student Satisfaction, TAM.
Subjects: H Social Sciences > H Social Sciences (General) > H62 Study and teaching. Research
H Social Sciences > HF Commerce > HF5001 Business. Business Administration
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User: Prof. Dr Ahasanul Haque
Date Deposited: 17 Dec 2021 10:19
Last Modified: 17 Dec 2021 10:19
URI: http://irep.iium.edu.my/id/eprint/94918

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