Internal and external barriers to effective supply chain management implementation in Malaysian manufacturing companies: a priority list based on varying demographic perspectives

Anis, Azilah and Islam, Rafikul and Hashim, Hizam and Abdul Rahim, Abdul Rahman (2019) Internal and external barriers to effective supply chain management implementation in Malaysian manufacturing companies: a priority list based on varying demographic perspectives. International Journal of Supply Chain Management, 8 (6). pp. 1069-1075. ISSN 2051-3771 E-ISSN 2050-7399

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Abstract

Successful implementation of supply-chain management in a developing country such as Malaysia is considered a major challenge due to lack of awareness and unclear missions and goals. Focusing on this idea, this article compares the ranking of various demographic groups in relation to the internal and external barriers experienced by Malaysian manufacturing companies. The identified lists of internal and external barriers are prioritised using the Analytic Hierarchy Process (AHP). Ten respondents with wide ranging experience in SCM provided the necessary information in the prioritisation exercise. The ranking of the respondents from different races, age groups, education levels, employment types, work experience and designations suggests significant variations between these groups in the ranking of the internal and external barriers. The findings of this research provide important information to company managers who desire to implement SCM in a multi-cultural setting such as Malaysia. The onus is on these managers to be cautious in developing a strategic plan for its effective implementation and also in designing programs to overcome SCM obstacles.

Item Type:	Article (Journal)
Additional Information:	2887/77856
Uncontrolled Keywords:	Iternal barriers, External barriers, Supply chain management, Analytic Hierarchy Process
Subjects:	H Social Sciences > HF Commerce > HF5001 Business. Business Administration H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5761 Shipment of goods. Delivery of goods
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	Rafikul Islam
Date Deposited:	10 Jan 2020 12:04
Last Modified:	13 Mar 2020 12:08
URI:	http://irep.iium.edu.my/id/eprint/77856

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