Service quality and customer behavioural intention: a study on Malaysian telecommunication industry

Haque, A. K. M. Ahasanul and Rahman, Sabbir (2010) Service quality and customer behavioural intention: a study on Malaysian telecommunication industry. Kegess Journal of Social Sciences, 2 (1). pp. 37-49. ISSN 0975-3621

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Item Type:	Article (Journal)
Additional Information:	5056/7529
Uncontrolled Keywords:	Service, Service quality, Consumer behaviour
Subjects:	H Social Sciences > H Social Sciences (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	Prof. Dr Ahasanul Haque
Date Deposited:	18 Jan 2012 09:58
Last Modified:	20 Jan 2012 15:27
URI:	http://irep.iium.edu.my/id/eprint/7529

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