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Factors affecting international students’ level of satisfaction towards selected public higher learning institutions in Malaysia

Azam Khan, Ashraful and Haque, A. K. M. Ahasanul (2018) Factors affecting international students’ level of satisfaction towards selected public higher learning institutions in Malaysia. International Journal of Education and Knowledge Management (IJEKM), 1 (3). pp. 1-19. ISSN 2616-5198

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Abstract

This research aims to examine the factors affecting international student satisfaction in Malaysia. Quantitative analysis is used in this study. Stratified proportionate random sampling technique is applied to select the respondents. Total 200 respondents were involved from the selected public higher learning institutions. SPSS statistical analysis is applied to measure the relationships between and among the constructs. Based on several statistical and scientific researches, the results found that international students in Malaysian public higher learning institutions treat three factors mainly Facilities, Teaching quality and E-learning significant while connecting them with their satisfaction level. Future research is suggested in order to find out the indepth information about the local students regarding their satisfaction factors, facts in public higher learning institutions by using mixed method or involving qualitative method of study besides quantitative method.

Item Type: Article (Journal)
Additional Information: 5056/69528
Uncontrolled Keywords: Level of Satisfaction, International Students, Higher Learning Institutions, Malaysia
Subjects: L Education > L Education (General)
L Education > LB Theory and practice of education > LB2300 Higher Education
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Economics and Management Sciences > Department of Business Administration
Kulliyyah of Economics and Management Sciences
Depositing User: Prof. Dr Ahasanul Haque
Date Deposited: 31 Jan 2019 16:43
Last Modified: 31 Jan 2019 16:43
URI: http://irep.iium.edu.my/id/eprint/69528

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