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Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers

Saad, Mazni and Husain, Rosita and Abdul Rani, Anita and Abdul Ghani, Airin (2019) Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers. In: 1st International Postgraduate Conference on Mechanical Engineering (ICPME) 2018, 2nd-3rd May 2018, Banda Aceh, Indonesia.

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Abstract

Empowering employees’ spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study intends to identify factors that affect a food handler’s’ SQ and also to discover SQ’s potential role in mediating food-hygiene practices and foodservice performance. Using judgemental sampling, this study conducted a cross-sectional study to analyse usable data of 1026. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers’ thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalised to the routine practices and performance of other institutions.

Item Type: Conference or Workshop Item (Plenary Papers)
Additional Information: 8533/67803
Uncontrolled Keywords: Spiritual Intelligence; Food-hygiene Practices; Performance; Malaysia
Subjects: T Technology > T Technology (General)
T Technology > TX Home economics > TX341 Nutrition. Foods and food supply
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Languages and Management
Depositing User: Dr Mazni Saad
Date Deposited: 04 Dec 2018 17:07
Last Modified: 11 Feb 2019 16:19
URI: http://irep.iium.edu.my/id/eprint/67803

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