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Evaluating travel time and passenger ridership of university shuttle bus service

Zulkefly, Nur Syahira and Kadar Hamsa, Abdul Azeez (2018) Evaluating travel time and passenger ridership of university shuttle bus service. Planning Malaysia: Journal of the Malaysian Institute of Planners, 16 (3). pp. 233-247. ISSN 1675-6215

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Abstract

Poor service adherence to the scheduled timetable and less service frequency during peak hours have contributed to unreliable shuttle bus services in International Islamic University Malaysia. As a result, students use either private vehicles or walk on-campus rather than riding the shuttle buses. This paper analyse travel time and passenger ridership of shuttle bus services from field surveys on journey time, running time, dwell time and passenger volume along Mahallah Ruqayyah and Mahallah Salahuddin shuttle bus routes. One of the key results on travel time indicates poor service adherence by bus service providers. In terms of passenger ridership, there was a huge gap between Mahallah Ruqayyah and Mahallah Salahuddin route where Mahallah Salahuddin has recorded a low passenger ridership even during peak hours. The findings also show that the service frequency of shuttle bus during peak hours cannot accommodate all students and therefore students either walk or use private vehicles to commute within campus area. Recommendations on the improvement of shuttle bus services are also discussed in this paper.

Item Type: Article (Journal)
Additional Information: 3877/67436
Uncontrolled Keywords: shuttle bus, passenger ridership, travel time, IIUM, dwell time, university, International Islamic University Malaysia, IIUM
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
N Fine Arts > NA Architecture
N Fine Arts > NA Architecture > NA9000 Aesthetics of cities. City planning and beautifying > NA9053.R4 City planning
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Architecture and Environmental Design
Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning
Depositing User: Assoc. Prof. Dr. Abdul Azeez Kadar Hamsa
Date Deposited: 08 Nov 2018 15:16
Last Modified: 10 Jan 2019 15:28
URI: http://irep.iium.edu.my/id/eprint/67436

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