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An overview of e-payment adoption among muslim micro-entrepreneurs in Malaysia

Mohamad, Siti Aisyah and Kassim, Salina (2017) An overview of e-payment adoption among muslim micro-entrepreneurs in Malaysia. International Journal of Accounting, Finance and Business, 2 (5). pp. 49-59. E-ISSN 0128-1844

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The electronic payment (e-payment) system has become an increasingly important payment system world-wide. Apart from improving the convenience, e-payment system also increases the efficiency in the delivery of financial services to “un-bankable” community, especially the micro-entrepreneurs. In Malaysia, the number of e-payments made per capita has increased substantially from 14.3 transactions in 2003 to 82 transactions in 2015. Realizing the increasing importance of e-payments, financial institutions including microfinance institutions should play their roles in encouraging high adoption of e-payment among the micro-entrepreneurs. Up to 2011, there are 645,136 small and medium enterprises being established in Malaysia and of this, 77 per cent is categorized as micro-enterprises. By targeting the micro- entrepreneurs, financial inclusion can be enhanced through adoption epayment system. This study aims to analyze the e-payment services offered to the microenterprises by reviewing the adoption of Muslim micro-entrepreneurs and providing suggestions for the e-payment adoption. In achieving these objectives, the study reviews the existing literature on the adoption of e-payments and highlights the related issues relating to its adoption especially by the micro-entrepreneurs. The findings of this study are expected to enrich the knowledge on the adoption of digital financial services, particularly the e-payment and will be useful for the service providers to continuously improve their services.

Item Type: Article (Journal)
Additional Information: 4600/60131
Uncontrolled Keywords: E-Payment, Microenterprise, Muslim Micro-Entrepreneurs, Financial Inclusion
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HG Finance
H Social Sciences > HG Finance > HG3368 Islamic Banking and Finance
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Institute of Islamic Banking & Finance (IIiBF)
Depositing User: Prof. Dr. Salina Kassim
Date Deposited: 15 Dec 2017 16:16
Last Modified: 15 Dec 2017 17:01
URI: http://irep.iium.edu.my/id/eprint/60131

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