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Connection between TQM and HRM in the Malaysian private SMEs

Sarwar, Abdullah and Chin Hooi, Partick Soh and Haque, A. K. M. Ahasanul (2016) Connection between TQM and HRM in the Malaysian private SMEs. Middle-East Journal of Scientific Research, 24 (10). pp. 3256-3262. ISSN 1990-9233

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This study examined the extent to which Malaysian private SMEs differentiate in the way they utilize their HR. As a first step towards detecting the underlying standards of a quality-driven HR performance evaluation system, this study investigated the key issues currently existed in Malaysian SMEs in relation to HR performance evaluation systems. In this study, adapted questionnaires were utilized for data collection. The target respondents were the employees and the administrators involved in Malaysia private SMEs. The sample size for this study was 327 which were gathered through random sampling technique. This study delivers a deeper understanding on the influence of HRM components in implementing TQM practices in Malaysian Private SMEs. Therefore, both government and private SMEs can consider this as a useful companion to design appropriate policies that aim to improve organizational performance.

Item Type: Article (Journal)
Additional Information: 5056/55171
Uncontrolled Keywords: TQM, SMEs, HRM, attitude incentives training feedback
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Economics and Management Sciences
Depositing User: Prof. Dr Ahasanul Haque
Date Deposited: 08 Feb 2017 15:08
Last Modified: 17 May 2017 13:05
URI: http://irep.iium.edu.my/id/eprint/55171

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