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Measuring halal brand association (HalBA) for Islamic banks

Maulan, Suharni and Omar, Nor Asiah and Ahmad, Maisarah (2016) Measuring halal brand association (HalBA) for Islamic banks. Journal of Islamic Marketing, 7 (3). pp. 331-354. ISSN 1759-0833

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Abstract

Purpose: The main purpose of this paper is to develop a reliable and valid scale for measuring halal brand association (HalBA) for Islamic banks. Brand association is a core dimension of brand equity that Islamic bank managers need to develop to maintain competitiveness. Using the process proposed by Churchill for developing measures of marketing constructs, an instrument to assess HalBA for Islamic bank is formulated. Design/methodology/approach: The methodology consists of developing the scale based on a literature review and qualitative method. The proposed scale is then purified and validated through exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). Findings: Based on the EFA and CFA, the result reveals that HalBA for Islamic banks contains 15 attributes which can be categorized into three dimensions: Shari’ah-compliant association, God-consciousness association and corporate social responsibility association. Practical implications: The scale developed could assist practitioners in further understanding the dimensions and measurement of halal bank association, particularly in Islamic banking institutions. Knowledge of the dimensions of HalBA that customers seek from an Islamic bank can help managers and marketers to design branding strategies that better meet the needs of consumers, thereby increasing their satisfaction and loyalty. Originality/value: The concept of brand association has been explored primarily from a conventional marketing perspective. This study offers a new dimension of HalBA in the context of Islamic banks.

Item Type: Article (Journal)
Additional Information: 4836/50499
Uncontrolled Keywords: Brand association; Brand equity; Halal brand association; Halal branding; Islamic financial services marketing; Islamic marketing; Islamic retail; Malaysia; Selling to Islamic markets; Tawhidic brand management
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration
H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5410 Marketing. Distribution of products
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Economics and Management Sciences
Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User: Dr Suharni Maulan
Date Deposited: 13 Apr 2017 10:27
Last Modified: 13 Apr 2017 10:27
URI: http://irep.iium.edu.my/id/eprint/50499

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