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Best practice of conflict management among principals of excellent secondary schools, Malaysia

Salleh, Mohamad Johdi and Safarali, Kadamov (2015) Best practice of conflict management among principals of excellent secondary schools, Malaysia. In: Seminar Kebangsaan Majlis Dekan-Dekan Pendidikan Universiti Awam (2015), 14th-15th Sept. 2015, University Tun Hussein Onn, Batu Pahat, Johor. (Unpublished)

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Abstract

This study discusses the best practice of conflict management among principals of Excellent Secondary Schools, Malaysia. The study involved 1020 respondents comprises seniorteachers, teacher-administrators, teachers, and, counsellors. The instrument used was survey questionnaire and data was processed using the Statistical Package for Social Science version 16.0 for Windows. The study was mainly based on Rahim (2001) and Thomas and Kilmann (2008) conflict-handling modes. The findings of the study indicate that the best practice of conflict management among principals of Excellent Secondary Schools in Malaysia was on domain ‘Collaborating’ with mean 4.1434, the second highest was ’Compromising’ with mean 3.8834 and the third highest was ’Empowerment’ with mean 3.8400. It is hoped that the findings of this study may guide the principals, teacher-administrators, educational leaders, teachers, and all groups or individuals in educational organizations to manage conflicts wisely and successfully towards the harmonious working environment with optimum productivity towards realisation of Malaysia Education Blueprint 2013-2025.

Item Type: Conference or Workshop Item (Full Paper)
Additional Information: 777/44840
Uncontrolled Keywords: Principals Best Practice – Conflict Management – Excellent Schools Malaysia
Subjects: L Education > L Education (General)
L Education > LB Theory and practice of education > LB2801 School administration and organization
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Education
Depositing User: AP Dr Mohamad Johdi Salleh
Date Deposited: 14 Jan 2016 11:28
Last Modified: 14 Jan 2016 11:28
URI: http://irep.iium.edu.my/id/eprint/44840

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