Effect of workplace bullying on psychological strain and job performance: organisational support as moderator

Hassan, Arif and Sadiq Al Bir, Ahmad Talib (2014) Effect of workplace bullying on psychological strain and job performance: organisational support as moderator. In: 13th EBES Conference, 5-7 June 2014, Istanbul, Turkey.

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Abstract

Workplace bullying is an anti-social behaviour which is defined as continuous harassment or “mobbing” of individual employee experienced for a relatively longer period of time. This may take several forms such as constant abuse, offensive remarks or teasing, ridicule, social exclusion, harassment, physical violence etc. The situation may be damaging to the wellbeing and job performance of the employee. However, if the organisation provided necessary support to the employee the effect of bullying could be mitigated. The paper examines these issues in selected Malaysian organisations. A randomly selected sample of 231 employees representing different industry, size, gender, age, experience and job position responded to a self-rated questionnaire which measured the study variables, namely workplace bullying, psychological strain, self-rated job performance, and organisational support. The result indicated a significant effect of bullying on psychological strain and job performance. No significant moderation effects of perceived organisational support were found in the relationship between workplace bullying and pychological strain as well as job performance. However, bullying demonstrated full moderation effect between organisational support and self-rated job performance. The findings are discussed in the light of existing literature.

Item Type:	Conference or Workshop Item (Full Paper)
Additional Information:	2898/38598
Uncontrolled Keywords:	Workplace Bullying, Workplace negative acts, Anti-social work behaviour, psychological strain, job performance
Subjects:	H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5549 Personnel management
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	Prof. Arif Hassan
Date Deposited:	07 Oct 2014 15:20
Last Modified:	07 Oct 2014 15:20
URI:	http://irep.iium.edu.my/id/eprint/38598

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