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The roles of administrators in distance education programme: a case at higher learning institutions

Hashim , Che Noraini and Kayode, Bakare Kazeem and Syed Hassan, Sharifah Sariah (2015) The roles of administrators in distance education programme: a case at higher learning institutions. International Journal of Social Science and Humanity (IJSSH), 5 (5). pp. 479-482. ISSN 2010-3646 (In Press)

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This study examined the role of administrators in facilitating instructors and students of distance education proframme (DEP) to the use of effective communication tools of the present digitized environment. Administrators / coordinators of DEP were purposively selected from three difference universities in Malaysia. Their responses from interviews had been transcribed and coded. Students' feedback and monitoring activities on Learning Management System (LMS) were also collected and analyzed. Findings suggest that administrators did not consider certificate or experience in distance learning while recruiting instructors to teach in DEP. Instead, they perceived that university lecturers from the conventional programme should be able to fulfill course learning outcomes designed for the DEP. Evidence had shown that administrators bureaucratic decision in mandating LMS with grade attached, seemed to deter lecturers from using effective communication tools such as emails and facebook. When asked on plans to improve the administration of DEP, the administrators mentioned that training has really helped lecturers to improve their content delivery skills. It is concluded that the circumstantial or semester training through LMS which involved training among lecturers who are new in the e-learning environment is inadequate. The monitoring of DEP through the LMS is recommended to be focused on upgrading communication practices as well as attitudes among lecturers for effective online instructions which are critical to the eventual achievement of the DEP learners.

Item Type: Article (Journal)
Additional Information: 1079/37318
Uncontrolled Keywords: administration, communication tools distance education, LMS, higher learning institutions
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
L Education > LG Individual institutions (Asia. Africa)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Education
Depositing User: Associate Che Noraini Hashim
Date Deposited: 18 Jul 2014 15:02
Last Modified: 18 Jul 2014 15:02
URI: http://irep.iium.edu.my/id/eprint/37318

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