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Managers' perception of Information Management (IM) and Knowledge Management (KM) and the role of information and knowledge managers

Abdul Karim, Nor Shahriza and Wan Salleh, Wan Salwati (2003) Managers' perception of Information Management (IM) and Knowledge Management (KM) and the role of information and knowledge managers. In: National Conference on Information and Communication Technology 2003 (NCICT'03), 21-22 Oct. 2003, Kuala Lumpur.

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Abstract

This paper reports a study conducted to investigate the progression of information and knowledge management (KM) within the business organizations in Malaysia from the managers’ point of view. Among the objectives set are to identify the information requirements of managers, to identify the need for effective information management (IM) and information managers, and to identify the role and skill requirements of information and knowledge managers in the organizations. Using survey questionnaires and interviews, the findings provided rich and meaningful information about information requirements of managers and their overall perception of information and KM. The findings also revealed the important roles of information and knowledge managers and their desired competencies as perceived by the managers. Positive perception towards the establishment of a one-stop resource center or library was also reported. Overall, the findings may assist in the initial stage of effective IM and KM strategy by organizations, and in the development of curriculum for the IM program and the related management fields.

Item Type: Conference or Workshop Item (Full Paper)
Additional Information: 4787/35594
Uncontrolled Keywords: information management, knowledge management
Subjects: T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Information and Communication Technology > Department of Library & Information Science
Kulliyyah of Information and Communication Technology > Department of Library & Information Science
Depositing User: Mrs. Wan Salwati Wan Salleh
Date Deposited: 13 Feb 2014 14:39
Last Modified: 13 Feb 2014 14:39
URI: http://irep.iium.edu.my/id/eprint/35594

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