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Customer decision making vis-à-vis halal branding

Mohd. Israil, Khaliq Ahmad (2013) Customer decision making vis-à-vis halal branding. Malaysian Management Review (MMR), 48 (1). pp. 79-91. ISSN 0025-1348

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Abstract

Understanding the preference of Muslim youth for halal (religiously permissible)certified products in their search for branded items was the underlying motive behind this research. Since sportswear brand owners usually target youth market segments, Muslim youth in the Malaysian market were selected as the main respondents for this study. The collective perceptions of quality, brand awareness, brand association and consumer loyalty constitute brand equity and this study focused on brand equity research in the Malaysian marketing environment. Empirical research was conducted to determine the “on the ground” reality of the market, with a view to suggesting marketing policy directions to brand managers in the Malaysian sportswear industry. In the Malaysian context, the findings of the research do not completely support all the dimensions of Aaker’s (1991) brand equity model. This paper recommends that brand managers use halal certification of sportswear products to penetrate the Malay youth sub-segment of the Malaysian sportswear market. Halal certification will not have a negative effect on penetration of the other market sub-segments consisting of youth from other races in Malaysia.

Item Type: Article (Journal)
Additional Information: 1820/34857
Uncontrolled Keywords: customer decision making, Halal
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5549 Personnel management
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User: Prof. Dr. Khaliq Ahmad
Date Deposited: 05 Feb 2014 11:07
Last Modified: 26 May 2015 17:51
URI: http://irep.iium.edu.my/id/eprint/34857

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