Exploring critical factors of tourist satisfaction: a study on Islamic tourists destinations in Malaysia

Haque, A. K. M. Ahasanul and Khan, Abdul Highe (2013) Exploring critical factors of tourist satisfaction: a study on Islamic tourists destinations in Malaysia. Actual Problems of Economics, 146 (8). pp. 486-896. ISSN 1993-6788

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Abstract

Tourism industry is one of the largest service industries in Malaysia and it has great impact on national economy. The main objective of this study is to explore the factors that lead to tourist's satisfaction in terms of Islamic tourist destinations. This research will conduct 3 stages of data analysis: exploratory factor analysis; confirmatory factor analysis and structural equation model ing to test the hypothesis. This research is necessary to provide a better understanding of Muslim tourist satisfaction in Malaysian Islamic tourist destination in different facets. The identification of significant factors influencing Muslim tourist satisfaction to revisit Malaysia for the purpose of making strategic marketing plans can be made to encourage Muslim tourists to visit Mala

Item Type:	Article (Journal)
Additional Information:	5056/34484
Uncontrolled Keywords:	religious motivation, destination image, perceived value, service quality, Islamic tourism, satisfaction, Malaysia
Subjects:	H Social Sciences > HF Commerce > HF5001 Business. Business Administration
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	Prof. Dr Ahasanul Haque
Date Deposited:	19 Jan 2014 17:14
Last Modified:	12 Jan 2015 19:24
URI:	http://irep.iium.edu.my/id/eprint/34484

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