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Computer security self-efficacy factors influencing e-banking utilization and user satisfaction

Al-Shawabkeh, Mahmoud and Mohd Saudi, Madihah and Moha Alwi, Najwa Hayaati (2012) Computer security self-efficacy factors influencing e-banking utilization and user satisfaction. In: Seminar Hasil Penyelidikan, Kementerian Pengajian Bil. 2/2012, 8-9 November 2012, Lebuh Enstek, Bandar Enstek, Negeri Sembilan..

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Abstract

Given a paucity of research and apparent lack of coherence in information system research, it seems that there is no consensus in the information system field as to how security fits into the information system acceptance, usage, success, utilization, and/or performance impact (effectiveness, efficiency, and satisfaction). This study designed as a part of ongoing research aims to extend the Technology-to-Performance Chain (TPC) model by including the Computer Security Self-Efficacy (CSSE) construct, a strategy of model extension suggested by several researchers. The primary purposes of the study are to establish the reliability of the scales and to gain a preliminary understanding of the model fit. This study determined the computer security factors that affecting the E-Banking utilization and user satisfaction. An investigation and analysis were made to identify whether user self-efficacy such as computer self-efficacy (CSE), Internet self-efficacy (ISE), and computer security self-efficacy (CSSE) has relationship towards the e-banking utilization and user satisfaction.

Item Type: Conference or Workshop Item (Full Paper)
Additional Information: 4049/27938 diterbitkan dalam Prosiding Seminar Hasil Pentyelidikan Kementerian Pengajian Tinggi: Jilid III ICT dan Kejuruteraan
Uncontrolled Keywords: computer security self-efficacy; self-efficacy; task-technology fit; online banking; utilization; user satisfaction; performance impact
Subjects: H Social Sciences > H Social Sciences (General) > H61 Theory. Method
T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology
T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.6 Management information systems
Kulliyyahs/Centres/Divisions/Institutes: Centre for Foundation Studies
Depositing User: Mahmoud Al-Shawabkeh
Date Deposited: 25 Jan 2013 14:50
Last Modified: 14 Feb 2013 06:14
URI: http://irep.iium.edu.my/id/eprint/27938

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