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Counselling skills in higher education: a case study of selected academic administrators

Hussien, Suhailah (2011) Counselling skills in higher education: a case study of selected academic administrators. Jurnal PERKAMA, 17. pp. 93-103. ISSN 0127-6301

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The study examined the experiences of selected academic administrators of IIUM who were involved in student advising. The study involved an in depth qualitative approach,using individual interviews, focus group discussion and document analysis. The aims of the study were to identify the kinds of problems faced by the students, the nature of advice and assistance provided by the academic administrators to the students, and the knowledge and skills that the academic administrators needed in order to help the students. Data gathered were analysed using the thematic approach and guided by the objectives of the study. The findings of the study indicated that the students faced academic and discipline problems that were related to the students’ psychological, family, and relationship problems. The nature of advice and assistance that the academic administrators provided concerned academic and personal matters. It was found that the academic administrators lacked advising and helping skills. Thus, the study suggests that lecturers in higher education should be equipped with counselling skills and training should be provided as part of the academic staff professional development.

Item Type: Article (Journal)
Additional Information: 2571/24372
Uncontrolled Keywords: Counselling skills, academic administrators/advisors, case study, focus group discussion, academic and discipline problems
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Education
Depositing User: Dr Suhailah Hussien
Date Deposited: 27 Jun 2012 08:24
Last Modified: 27 Jun 2012 08:25
URI: http://irep.iium.edu.my/id/eprint/24372

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