Unlocking employee engagement: exploring organisational identification as a mediator between supervisor support and work engagement

Kelesoglu, Osman and Fontaine, Rodrigue Ancelot Harvey (2025) Unlocking employee engagement: exploring organisational identification as a mediator between supervisor support and work engagement. International Journal of Academic Research in Accounting, Finance and Management Sciences, 15 (1). pp. 459-472. E-ISSN 2225-8329

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Abstract

In the competitive landscape of modern organisations, employee engagement is critical to organisational success. This conceptual paper examines the relationship between perceived supervisor support (PSS) and work engagement (WE), with a particular focus on the mediating role of organisational identification (OI). The study adopts a conceptual approach and integrates findings from Job Demands-Resources (JD-R) theory to propose a theoretical framework. By synthesising the existing literature, it explores the psychological mechanisms underlying the relationship between PSS and WE and develops propositions that explain how OI mediates this link. The proposed framework highlights that supportive supervisor behaviours promote OI, which in turn increases WE. By positioning OI as a mediator, the study fills a gap in the existing literature and provides a deeper understanding of the psychological processes involved. In practice, companies should encourage supportive behaviours from managers, such as empathy and recognition, to strengthen OI, which ultimately leads to an improvement in WE. Aligning employees with organisational values and integrating the JD-R framework can balance job demands with resources such as PSS and OI, creating a supportive environment that improves employee wellbeing, engagement and overall performance. This paper contributes to academic discourse by addressing the overlooked mediating role of OI in the relationship between PSS and WE, while the integration of JD-R theory offers a novel perspective on how personal and organisational resources interact to promote WE.

Item Type:	Article (Journal)
Additional Information:	6302/120467
Uncontrolled Keywords:	Work Engagement, Perceived Supervisor Support, Organisational Identification, Jd-R Theory
Subjects:	H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5548.7 Industrial psychology
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration Kulliyyah of Economics and Management Sciences
Depositing User:	Dr. Rodrigue Fontaine
Date Deposited:	09 Apr 2025 11:28
Last Modified:	09 Apr 2025 11:29
URI:	http://irep.iium.edu.my/id/eprint/120467

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