Development of taxonomy for addressing decision-related challenges of bug prioritization and its use for scrum retrospective

Raja, Sohaib Altaf and S Abd Aziz, Madihah and Alsolbi, Idrees and Ghaffar, Abid (2024) Development of taxonomy for addressing decision-related challenges of bug prioritization and its use for scrum retrospective. Pakistan Journal of Life and Social Sciences, 22 (2). pp. 14781-14812. ISSN 1727-4915 E-ISSN 2221-7630

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Abstract

Empirical studies have shown that the software maintenance phase contributes approximately two-thirds of the project development costs. Prioritizing bugs is an essential decision-related task that influences maintenance activities. The empirical studies on bug prioritization (BP) have shown a gap in addressing the decision-related challenges in prioritization bug reports. The literature illustrates the significance of open-access bug reports in deriving valuable insights for bug triagers from past data containing decision-related knowledge for BP. This paper assumes that learning by employing a retrospective approach using bug reports of previous sprints is useful for addressing the decision-related challenges for BP. The literature review reveals that studies do not prescribe which substantial BP decision-related knowledge is documented in bug reports that may be significant for retrospective meetings. Therefore, the objective of this paper is to qualitatively explore the components of BP decision-related data contained in past bug reports, classify them, and evaluate their significance for scrum retrospectives. In the findings of this paper, a taxonomy is created that effectively structures components of BP decision-related knowledge. The findings reveal that the past bug reports contain significant BP decision-related knowledge that may be used to observe correlated factors and obtain insights for the bug triagers that aid them in addressing the decision-related challenges of BP. The illustrative approach and focus group method are employed for validation in which the significance of the findings is evaluated.

Item Type:	Article (Journal)
Additional Information:	3815/119381
Uncontrolled Keywords:	Bug Prioritization, Bug Triage, Taxonomy, Datasets of Bug Reports, Past Data, Role of the Bug Triagers, Decision-Making, Scrum Retrospective
Subjects:	T Technology > T Technology (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology > Department of Computer Science Kulliyyah of Information and Communication Technology > Department of Computer Science Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	Dr Madihah Sheikh Abdul Aziz
Date Deposited:	13 Feb 2025 10:09
Last Modified:	13 Feb 2025 10:36
URI:	http://irep.iium.edu.my/id/eprint/119381

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