Navigating crisis: strategic challenges and management dynamics at global O&G inspection (GLOBEX)

Mohd, Siti Hadija and Mohd, Siti Daria (2025) Navigating crisis: strategic challenges and management dynamics at global O&G inspection (GLOBEX). IIUM Journal of Case Studies in Management, 16 (1). pp. 53-56. ISSN 2810-2327 E-ISSN 2710-7175

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Abstract

Global O&G Inspection (GLOBEX) is a Kuala Lumpur-based oilfield technical inspection company that has been a trusted name in the industry since its establishment in 2004. Despite its rapid financial success in its first decade, the company has faced severe challenges starting from 2015. The Malaysian political scandal, global oil price decline, and the COVID-19 pandemic have all contributed to a dramatic decrease in revenue and operational difficulties. Revenue plummeted from RM 10 million to below RM 1 million, causing significant strain on the company’s finances and operations. GLOBEX's small team of 15 permanent staff and 30 freelance technicians has struggled with delayed payments, decreased project activity, and staff attrition. The pandemic exacerbated these issues, leading to project delays, client unresponsiveness, and heightened economic uncertainty. The company's financial stability has been further undermined by internal conflicts and criticisms among its senior management team, including the Managing Director Khai, HR Head Zia, Sales Head Ilham, and Project Manager Sham. This case study explores the multifaceted challenges faced by GLOBEX, including the impact of external economic factors, internal management issues, and the broader implications of the pandemic. It examines the roles and perspectives of key stakeholders within the company, highlighting their responses to the crisis and the ongoing efforts to stabilize and sustain the organization. The study provides insights into the complexities of managing a small business during turbulent times and the importance of effective leadership, stakeholder management, and strategic adaptation.

Item Type:	Article (Journal)
Uncontrolled Keywords:	financial challenges, operations, management crisis, interpersonal, leadership
Subjects:	B Philosophy. Psychology. Religion > BJ Ethics > BJ71 History and general works H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > HD57.7 Leadership H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5546 Office management H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5549 Personnel management H Social Sciences > HM Sociology > HM1176 Social influence. Social pressure > HM1261 Leadership (General Works) H Social Sciences > HM Sociology > HM621 Culture
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of History & Civilization Kulliyyah of Islamic Revealed Knowledge and Human Sciences
Depositing User:	Dr. Siti Hadija Mohd
Date Deposited:	17 Jan 2025 15:35
Last Modified:	17 Jan 2025 16:06
URI:	http://irep.iium.edu.my/id/eprint/118272

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