Raja Ariffin, Raja Noriza and Sawon, Sanisah and Abd Rahman, Nur Hairani and Hanafi, Hanira and Zahari, Rustam Khairi (2024) Institutional framework and governance of the water sector and implications on service delivery. In: International Conference on Public Policy & Social Sciences 2023 (ICOPS 2023), 13-15 September 2023, Ilidža, Bosnia & Herzegovina.
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Abstract
Water governance discourses state that “water crisis is a crisis of governance”. Improving governance is critical in ensuring water security. This study examines water sector governance and institutional framework's impact on service delivery. It employs a qualitative approach with Klang Valley, Selangor as the case study. Policy actors from federal and state governments are interviewed for primary data. Secondary data includes documents and archival records. Findings show that water service delivery was hampered by unclear jurisdiction, conflicting priorities, financial constraints, and lack of political will. Overcoming these challenges can be the basis for improving water service delivery system.
Item Type: | Proceeding Paper (Slide Presentation) |
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Uncontrolled Keywords: | water governance, institutional framework, service delivery, multi-level governments |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD101 Land use H Social Sciences > HT Communities. Classes. Races > HT51 Human settlements. Communities J Political Science > JF Political institutions (General) > JF1338 Public administration J Political Science > JF Political institutions (General) > JF225 Organs and functions of government |
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): | Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning |
Depositing User: | Rustam Khairi Zahari |
Date Deposited: | 16 Jul 2024 12:19 |
Last Modified: | 16 Jul 2024 14:49 |
URI: | http://irep.iium.edu.my/id/eprint/113184 |
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