A mapping review of challenges in existing technology-based occupational safety training in the tourism and hospitality industry: research potential in commercial kitchens

Saad, Mazni and Sahrir, Muhammad Sabri and Abdullah, Norhidayah and Jeinie, Mohammad Halim and Mokhtar, Muhammad Khalid (2024) A mapping review of challenges in existing technology-based occupational safety training in the tourism and hospitality industry: research potential in commercial kitchens. International Journal of Occupational Safety and Health, 14 (3). pp. 412-423. ISSN 2738-9707 E-ISSN 2091-0878

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Abstract

Introduction: An effective response to a safe and healthy work environment relies on advanced preparedness such as occupational safety training. The main objectives of this study are to describe and classify the most critical challenges and identify knowledge gaps in the literature that could inform future research. Methods: For methods, a mapping review gathers information from six search engines; Francis and Taylor, Scopus, Science Direct, Emerald Insight, and SpringerLink, which yielded journal publications between 1948 and 2022. The data were analyzed using meta-analysis from 135,310 article search results, whereby 20 articles met the inclusion criteria. The studies varied in terms of aim, study design, and reporting detail. Results: The results showed that Canada and the United States are countries that study safety training in the tourism or hospitality industry, mainly in food management and food safety. The results also show that studies on occupational safety training in commercial kitchens are not common in the existing literature. The findings revealed that the highest number of articles involving safety training focused on food safety and food management in the tourism industry but less on kitchen workers' safety. Conclusion: In conclusion, this mapping review demonstrates hospitality workers' struggles, especially commercial kitchen workers. This review presents the types of technologies used for occupational safety training and provides an overview of different strategies that address the challenges. Among the most significant obstacles in occupational safety and health training is a lack of knowledge, the high financial costs for implementation, and outdated policies from authorities.

Item Type:	Article (Review)
Uncontrolled Keywords:	Hospitality, Kitchen, Occupational Safety Training, Technology
Subjects:	T Technology > TX Home economics > TX901 Hotels, clubs, restaurants, etc. Food service
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Sustainable Tourism and Contemporary Languages Kulliyyah of Education Kulliyyah of Education > Department of Language & Literacy
Depositing User:	AP. Dr. Mazni Saad
Date Deposited:	02 Jul 2024 10:35
Last Modified:	02 Jul 2024 16:23
URI:	http://irep.iium.edu.my/id/eprint/112847

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